- General
This privacy policy (hereinafter ‘’Privacy Policy’’) is applicable to the personal data (“Personal data”) which the Stichting Kunsthal Rotterdam (hereinafter “the Kunsthal”, “we” or “us”) processes in the context of offering products and/or services, whether or not via its website www.kunsthal.nl (“Website”). When you visit our Website, use our services and/or enter into an agreement with us, you agree to the following Privacy Policy. This Privacy Policy can also be consulted, downloaded and printed on our Website.
We respect your privacy. Therefore, we process, handle and protect your Personal Data with the utmost care. While processing Personal Data, we comply with requirements imposed by laws and regulations, such as the General Data Protection Regulation. Read our Privacy Policy carefully so that you know what your rights and obligations are.
The Kunsthal is established in the Museumpark, at the Westzeedijk 341, 3015 AA Rotterdam, the Netherlands and registered in the register of Chamber of Commerce under number: 41132613. Questions about this Privacy Policy can be asked via communication@kunsthal.nl
- Processing Personal Data
We can inter alia process the following (necessary) Personal Data:
- Contact details, including but not limited to your name, address, place of residence, postal code, (mobile) phone number and email address;
- Personal data, including but not limited to your gender and date of birth;
- Financial data, including but not limited to your bank details;
Additionally, our servers automatically record certain data, such as URL, IP address, browser type and language, and the data and time of your visit to our Website. In principle, we keep your Personal Data or other data that you provide to us, whether or not via the Website, as long as necessary for the purposes as explained below, or to comply with our legal obligations such as (statutory) retention periods.
- The provision of Personal Data is not mandatory
General principle is that you are not obliged to provide us with your Personal Data. At all times, you have the choice of whether you want to enter your Personal Data. In the event that you enter Personal Data, you agree that we receive certain specified Personal Data. If the provision of Personal Data is requested, it is indicated which Personal Data is necessary and which can be provided optionally. If you are younger than 16 years you may only provide us your Personal Data, when you have obtained permission from your parent(s) or your legal representative who has read this Privacy Policy.
- How we collect information
We may collect Personal Data because you provide it to us in the context of the demand for a product and/or service from the Kunsthal, such as when you order a ticket or in case that you register as "friend" of the Kunsthal, fill in our contact form and/or because we in any way receive unique identification numbers from the computer, tablet, smartphone or any other electronic device with a working data connection that you use. At your request we can also obtain Personal Data relating to you from third parties.
- Purposes of Processing
We can process your Personal Data for the following purposes:
- the entering and execution of an agreement in respect of the products and/or services we deliver (such as the online sale of tickets);
- to offer products and/or services from us and to adapt them to your needs and wishes;
- to be able to contact you;
- if you have given your unambiguous consent: to send you (electronic) commercial messages (newsletters) with information about our products and services, as well as products and services from affiliated parties;
- to send you user information and service messages, such as push notifications;
- to analyze, maintain, secure and optimize our Website and associated technologies;
- for compiling user statistics;
- to comply with relevant laws and regulations.
Your Personal Data will not be used for purposes other than the ones mentioned above. We can use service providers to process your Personal Data, which as processors will only act on our instructions.
- Third parties
We can engage third parties in the execution and/or delivery of our products and services. Insofar as these third parties process your Personal Data, they will process your Personal Data as processor on our instructions. Furthermore, we have taken the necessary technical and organizational measures to ensure that your Personal Data is processed in accordance with this Privacy Policy. We will only provide your Personal Data to regulatory and supervisory authorities, tax authorities and investigative authorities if we are legally obliged to do so.
- Data security
We maintain at all times a security level in the processing of Personal Data that, in view of the state of the art, should be sufficient to prevent unauthorized access to, adaptation, disclosure or loss of Personal Data.
- Links to third party websites
Our Website may contain hyperlinks to third party websites. We are not responsible for the content of third party websites.
- Right of access, rectification and to erasure
You can request us to examine your Personal Data. If the processed Personal Data contains inaccuracies, you can request us to modify or remove the data. If you do not want to be contacted by us or third parties anymore, please let us know by email via the following email address communication@kunsthal.nl
- Changes to our Privacy Policy
We can always change this Privacy Policy without notice. Such changed terms and conditions are effective from the moment they are displayed on the Website. We therefore advise you to regularly read this Privacy Policy for possible changes.
